dnata in the USA

Ground Handling in the USA

We handle over
40,000 flights
annually
We look after over
800,000 passengers
every year
We have over
4,300 employees
in the USA

Leading the way

dnata USA is the Premier Ground Handler with operations spanning across 26 cities in the USA. dnata USA has consistently earned the respect of the customers for delivering the highest level of safety and service across all divisions.

We are honored to be the provider for over 50 International & Domestic Carriers. Our customers rely on our professionalism, precision and expertise to facilitate a Safe, seamless and stress-free transition for their passengers.

With safety at our core, our vast experience and commitment to excellence enables us to offer practical and cost-efficient solutions to our customers' exacting requirements. Our highly-trained staff will be on hand from start to finish to ensure that your passengers’ journey is a delightful one.

Cargo in the USA

We handle over
600,000 tonnes
of cargo
We look after over
20 airline
customers
We operate two
dedicated perishable
warehouses in Dallas and Houston

Precision handling, every time

With several decades of experience in the air-freight business, dnata USA has developed finely tuned handling techniques and cargo management methods that make us fully equipped to support our airline customers in delivering cargo in the shortest possible time.

Proudly dnata USA Cargo is the only dedicated perishable cargo facility at Houston, TX (IAH) & Dallas, TX (DFW).

These state-of-the-art cargo handling centers are suitable for all perishable products including pharmaceuticals, fruits, vegetables, fish and flowers, and further establishes dnata as a global leader in perishable cargo handling.


Perishable Cargo

Proudly dnata USA Cargo is the only dedicated perishable cargo facility at Houston, TX (IAH) and Dallas, TX (DFW). These state-of-the-art cargo handling centers are suitable for all perishable products including pharmaceuticals, fruits, vegetables, fish and flowers, and further establishe dnata as a global leader in perishable cargo handling.

Our Services
  • Warehousing services
  • Build-up & Break-down services
  • Document and special handling services
  • Mail handling services
  • Acceptance and monitoring services
  • Irregularities services
  • Perishable cargo handling services
  • Ramp transport and transfer and transit services

Our Services
  • Producer / Shipper
    • Relationships
  • Air Transportation Expert
    • Import
    • Export
    • Trade Lane knowledge
    • Properly packaged
  • Entry
    • Customs Clearance
    • USDA/FDA inspections
    • Fumigation
    • CBP/PPQ Inspection
    • Preparation for Onward Movement
  • Inspect for Cold Chain integrity (Temp-Tel, Gel Packs, Ice)
    • Inspect for Cold Chain integrity (Temp Tel, Gel Packs,)
    • Refresh Gel packs or ice
    • Palletize for truck
    • Prepare for distribution to multiple locations
    • Bar Coding
    • Consolidation
    • Replace Damaged Boxes
    • QA Checks
  • Last Mile Distribution
    • On airport delivery to and from facility
    • Secure and badged personnel
    • Through the fence handling non-badged vendors
    • Acceptance & Inventory for perishables
    • Arrange Inland Transportation

Catering in the USA

We produce over
500,000 meals
every year
We are
HACCP and DoD
certified
We offer specialised
Private Aviation
services

Expanding nationwide

As at April 2019, we operate catering facilities at four U.S airports – in New York (JFK), Nashville (BNA), Houston (IAH) and Orlando (SFB). In 2019 we will considerably grow our network breadth in the U.S with an additional six stations opening before end of year. The U.S is a market where we see considerable opportunity to raise the standard of culinary.

From our owned units we directly serve a wider network of more than 50 airports, primarily in the growing VIP and private aviation sector – an area where we are a leader in the U.S market.

In addition, we act as the central caterer for FBO and charter aircraft operators across the U.S – acting as a single point of contact for aircraft operators and managing all their requirements across the country. This ‘one stop shop’ approach adds great value to aircraft operators – ensuring consistent menus are provided at every point of departure, that billing is centralised and that all processes are familiar. They can trust us to manage their requirements from end-to-end.

Driving success across all these areas of business is an unwavering focus on quality – hiring and developing the best talent – and a willingness to invest. In 2019 we plan to invest upwards of $50m in new facilities and will continue to invest in this market for as long as our customers ask us to.

Contact dnata US


Services

Get in touch

Your message has been sent, we'll be in touch with you soon.

Sound icon Accessibility option: listen to a question and answer it Sound icon Click or touch the ANSWER Refresh/reload icon Refresh/reload: get new images and accessibility option