dnata in the USA

Ground Handling in the USA

We handle
42,207
flights each year
We handle
859,734
passengers annually
We employ
4300+ staff
within the USA

Leading the way

dnata USA is the Premier Ground Handler with operations spanning across 26 cities in the USA. dnata USA has consistently earned the respect of the customers for delivering the highest level of safety and service across all divisions.

We are honored to be the provider for over 50 International & Domestic Carriers. Our customers rely on our professionalism, precision and expertise to facilitate a Safe, seamless and stress-free transition for their passengers.

With safety at our core, our vast experience and commitment to excellence enables us to offer practical and cost-efficient solutions to our customers' exacting requirements. Our highly-trained staff will be on hand from start to finish to ensure that your passengers’ journey is a delightful one.

Cargo in the USA

We handle
600 million
kilos of cargo annually
Each year we handle
almost 800,000
shipments of cargo
We have
19 cargo and logistics
airline customers

Precision handling, every time

With several decades of experience in the air-freight business, dnata USA has developed finely tuned handling techniques and cargo management methods that make us fully equipped to support our airline customers in delivering cargo in the shortest possible time.

Proudly dnata USA Cargo is the only dedicated perishable cargo facility at Houston, TX (IAH) & Dallas, TX (DFW).

These state-of-the-art cargo handling centers are suitable for all perishable products including pharmaceuticals, fruits, vegetables, fish and flowers, and further establishes dnata as a global leader in perishable cargo handling.


Perishable Cargo

Proudly dnata USA Cargo is the only dedicated perishable cargo facility at Houston, TX (IAH) and Dallas, TX (DFW). These state-of-the-art cargo handling centers are suitable for all perishable products including pharmaceuticals, fruits, vegetables, fish and flowers, and further establishe dnata as a global leader in perishable cargo handling.

Our Services
  • Warehousing services
  • Build-up & Break-down services
  • Document and special handling services
  • Mail handling services
  • Acceptance and monitoring services
  • Irregularities services
  • Perishable cargo handling services
  • Ramp transport and transfer and transit services

Our Services
  • Producer / Shipper
    • Relationships
  • Air Transportation Expert
    • Import
    • Export
    • Trade Lane knowledge
    • Properly packaged
  • Entry
    • Customs Clearance
    • USDA/FDA inspections
    • Fumigation
    • CBP/PPQ Inspection
    • Preparation for Onward Movement
  • Inspect for Cold Chain integrity (Temp-Tel, Gel Packs, Ice)
    • Inspect for Cold Chain integrity (Temp Tel, Gel Packs,)
    • Refresh Gel packs or ice
    • Palletize for truck
    • Prepare for distribution to multiple locations
    • Bar Coding
    • Consolidation
    • Replace Damaged Boxes
    • QA Checks
  • Last Mile Distribution
    • On airport delivery to and from facility
    • Secure and badged personnel
    • Through the fence handling non-badged vendors
    • Acceptance & Inventory for perishables
    • Arrange Inland Transportation

Catering in the USA

We produce around
400,000 meals
each year
We are
HACCP and DoD
certified
We operate from a
12,000 sq ft
facility at SFB

Exceeding expectations

In the United States of America we cater out of two airports - Orlando Sanford International Airport (SFB) and Orlando International Airport (MCO).

With a focus on quality and flexible service, we excel at providing catering services for regular scheduled flights and the growing UK charter airline market. We provide catering for the UK's leading charter companies, Thomson and Thomas Cook, out of both MCO and SFB - under the Alpha brand. Each year we provide more than 400,000 meals to our customers.

While the USA is currently one of our smaller catering markets, we continue to explore opportunities to further expand our catering presence across the Americas - given our extensive ground handling and cargo presence and our market-leading skills in authentic, Asian and Middle Eastern cuisine.

Contact dnata US


Services

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