Careers

The dnata way

We strike a balance between doing things our way – leading to service consistency – and encouraging our people to use their initiative to find new and imaginative ways to solve our customers’ challenges. 

First, we get everyone off to a common start. Every new dnata employee, regardless of location or company, receives identical training on their first day.

However, we take things well beyond that initial induction. In our search for continual improvement, we look outside our own industry. Disney, for example, is renowned for its approach to customer service. So all staff in dnata Singapore receive an innovative two-day service excellence training course in partnership with the Disney Institute. This inspires them to interact with their customers in a fun, personable way.

We are proud that our reputation attracts talented and motivated people. However we know that it’s what we do afterwards that makes all the difference to them achieving their full potential.

We help 81 million passengers every year
Over 38,000 employees world wide
Voted Ground Handler of the Year 2014, 2015 and 2016

Follow us on LinkedIn

Follow us External link
LinkedIn logo