Privacy Policy

Information collection and use

Emirates Group includes any and all of the following entities and/or brands: Emirates, dnata, dnata World Travel, Emirates SkyCargo, Skywards, Emirates Holidays, Arabian Adventures, EmQuest and their associated brands and/or companies from time to time. A list is available upon request from: Corporate Communications, PO Box 686, Dubai, United Arab Emirates.

We are responsible for the processing of any personal information you provide to dnata.com (the 'Website'). We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you. By using our Website you consent to this use.

Why do we need your personal information?

When you use services provided on this Website you will be asked to provide certain information such as your name and contact details. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:

  • To register you with our Website and administer our Website services where you have registered to receive these. You can unsubscribe from these services at any time (see Choice/Opt-out below);
  • To answer any queries which you may send to us by e-mail;
  • For crime prevention and detection; and
  • Privacy Policy