dnata extends partnership with GOL Airlines in Brazil

Contract win and increased investment cement dnata Brazil’s leading position in strategic market

Recife, Brazil, 4 August 2022 – dnata, one of the world’s largest air and travel services provider, has extended its long-standing partnership with GOL Airlines (GOL), a leading Brazilian low-cost carrier.  

The extension of the contract will see dnata continue to provide a range of passenger, ramp and baggage services to the airline, ensuring a seamless airport experience for over 19 million passengers and safe and timely departure of up to 133,000 flights annually across 20 airports in Brazil. 

dnata’s latest contract win cements its position as the leading ground services provider in Brazil.

David Barker, dnata’s Divisional Senior Vice President for Airport Operations, said: “We are proud to extend our successful partnership with GOL Airlines across their extensive Brazilian operations. We will continue to work hard to provide the highest level of quality and safety for the airline and its customers, every day.”

André Cruz, GOL's COO, said: “dnata is an important partner for GOL since 2016, providing excellent services in more than 20 cities in Brazil. This extension strengthens even more our partnership and offers to our customers the best airport experience.”

dnata has recently increased its investment in Brazil to become the sole shareholder of its local subsidiary. In recent years dnata Brazil has significantly expanded its footprint in the country and currently serves more than 15 airlines at 29 airports with a team of 5,000 local aviation professionals.

David Barker added:  “Our increased investment in Brazil underscores our commitment to the South American market, our highly-trained team and global customers. We see excellent growth opportunities and strong demand for our reliable and safe services across the continent. We will seize opportunities to further enhance our offering and consistently deliver world-class quality in Brazil and beyond.

“Globally, we will continue to go the extra mile to be the most admired air and travel services provider and an employer of choice in every market we operate in.“

dnata offers ground handling, cargo, travel, catering and retail services in 37 countries across six continents. In the financial year 2021-22, dnata’s customer-oriented teams handled over 527,000 aircraft turns, moved 3 million tonnes of cargo, uplifted 39.9 million meals, and recorded a total transaction value (TTV) of travel services of US$ 632 million.