dnata Representation Services – Air

• Representing global airlines across Middle East, India and United Kingdom

• Providing a comprehensive cost-effective range of services

• Increasing operational efficiency through enhanced seamless distribution solutions provided to travel agents

• Essential link between airline partners and regional travel trade

• Extensive expertise in airline representation and local market knowledge

• Global contact centre solutions for airlines

• Winner of Middle East Leading Air GSA 2022 & World’s Leading Air GSA 2022

Over 60 years of experience as a passenger sales representation

Wide presence in Middle East, lndia and UK

Sales, marketing and distribution using advanced technology

Who we are

Preferred GSA in the region and world-wide for our expertise in airline representation, local market knowledge, result-driven presence in the Middle East, India and UK.

Our services

Distribution

• Direct promotion to IATA, non-IATA, and OTAs

Commercial

• Market intelligence, market analysis, and competitor benchmarking

• Negotiation of the preferred partner agreement

• Sales support

People

• Travel consultants

• Indoor and outdoor sales representative

• Account managers

• Finance managers

IT Solutions

• B2B platform

• API integration

Operations

• Ticketing and reservation facilities

• Direct passenger handling

• Contact centre services in multiple locations

Sponsorship services

• Visa services

• Assistance with business setup

• Governmental services

What our customers say about dnata Representation Services – Air

Biman Bangladesh Airlines

Shakia Sultana, Regional Manager - Dubai & Northern Emirates

“Biman and dnata Representation Services grew together, and the team has been Biman’s GSA since we started operations in Dubai. Their professionalism, as well as their excellent management, is something I greatly like.

On behalf of Biman Bangladesh Airlines I'd like to express my appreciation to the dnata Representation Services team for their invaluable assistance during the COVID pandemic.”

Shakia Sultana, Regional Manager - Dubai & Northern Emirates

British Airways

“It is always a pleasure working with dnata Representation Services. They are a team of friendly professionals with a can-do attitude and a customer-focused approach. They have been our GSA in Dubai for several decades and I look forward to many more years of collaboration.”

Panagiotis Theodotou, Regional Commercial Manager Middle East & Pakistan

Get in touch

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