Catering & Retail
120+
114 million
20+
Airline Caterer of the Year
Inflight catering
With a diverse international team of over 500+ chefs and more than 10,000 catering professionals, we take pride in preparing 114 million meals annually — each crafted with care, creativity, and the finest local ingredients. Our culinary teams are dedicated to meeting a wide range of cultural and dietary requirements, delivering consistently high-quality inflight dining experiences.
More than 120 airlines around the world trust dnata as their inflight catering partner. Operating from over 60 locations globally, our extensive network includes catering, packing, and distribution facilities across the UK, Ireland, Italy, Romania, Czech Republic, Jordan, the USA, Canada, Singapore, Australia, and the UAE.
We maintain rigorous, standardized processes for every meal we produce — including regular audits, quality checks, and customer feedback loops — to drive continuous improvement and ensure excellence.
In addition to commercial airline catering, we also offer premium VIP catering services and are a trusted partner for Fixed-Base Operators (FBOs), VIP charter services, and private jet owners around the world.
With a diverse international team of over 500+ chefs and more than 10,000 catering professionals, we take pride in preparing 114 million meals annu...
Inflight catering
Retail services
Delivering a compelling retail experience across the passenger journey is an important consideration for all airlines. We are experts in designing retail programmes that deliver high quality and innovative onboard product, aligned with the airline’s brand, giving passengers greater choice and exceptional experience. We pride ourselves on our end-to-end retail capability – from product development through to design, distribution, technology, data & analytics, crew engagement and marketing enabling airlines to provide passengers with a retail experience at every point in their journey. We have launched numerous buy onboard and duty free programmes and continue to invest in our capabilities to drive real growth for our customers.
Delivering a compelling retail experience across the passenger journey is an important consideration for all airlines. We are experts in designing ...
Retail services
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VIP catering
dnata is the trusted catering partner for VIP customers, renowned for delivering refined, high-quality culinary experiences with precision and professionalism.
Our dedicated team specialises in crafting bespoke menus tailored to the unique preferences and dietary requirements of private aviation clients. Drawing on experience from Michelin-starred restaurants, premium hospitality brands, and leading high-street venues, we bring world-class quality to every dish.
Having built a strong VIP catering presence in the USA—a key market where private travel is in high demand—we have become the preferred choice for FBOs, VIP charter operators, and private jet owners worldwide. Our continued investment in innovation and technology ensures we remain at the forefront of the industry, delivering excellence with precision, reliability, and flair.
dnata is the trusted catering partner for VIP customers, renowned for delivering refined, high-quality culinary experiences with precision and prof...
VIP catering
Airport food and beverage
Our portfolio of F&B partners includes well-known brands such as Filli Café, Maison Pradier, Hesburger, and Chozen Noodle, providing customers with a range of dining choice while transiting through airports.
Our portfolio of F&B partners includes well-known brands such as Filli Café, Maison Pradier, Hesburger, and Chozen Noodle, providing customers ...
Airport food and beverage
snapfresh
snapfresh is the frozen food manufacturing division of dnata Catering & Retail, supplying up to 30 million high-quality, readymade meals to multiple partners worldwide.
snapfresh is the frozen food manufacturing division of dnata Catering & Retail, supplying up to 30 million high-quality, readymade meals to mul...
snapfresh
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Frequently asked questions
- We look for suppliers who share our values around safety, quality, consistency, and cost-competitiveness through ongoing innovation and sustainability. We value long-term partnerships built on mutual trust, performance excellence, and the ability to adapt in a fast-paced, global aviation catering environment.
- We are committed to responsible sourcing practices across our supply chain. All suppliers are expected to comply with the Emirates Group Code of Conduct , which includes for example, standards on labour & human rights, environmental stewardship, and anti-bribery & corruption and the avoidance of involuntary labour and human trafficking. Our procurement teams monitor compliance through audits, certifications, and regular reviews. For more information on our approach to sustainability, please visit our sustainability section .
- We aim to provide clear specifications, conduct fair and transparent tender processes, provide regular feedback, and continuously explore opportunities to jointly innovate with trusted supply partners. Our procurement teams make themselves accessible and aim to build collaborative partnerships that generate sustainable value for both parties over the long-term.
- Yes. Sustainability is a key part of our supplier evaluation and decision-making process. We prioritise suppliers who demonstrate sustainable practices across their supply chains, including waste to landfill reduction, carbon-conscious logistics which minimise emissions, and sustainable sourcing of raw materials.
- Supplier performance is monitored through a structured framework that includes continuous review of KPIs related to quality, service levels, compliance, and cost-effectiveness. Regular performance reviews ensure we uphold high standards and identify mutual opportunities for continuous improvement.
- We are committed to contributing to the local economies and communities within which it operates. We have a strong track record of building long-term, trusted partnerships with suppliers that can grow with us. We always seek out the freshest local produce, and we value diversity and innovation across our supplier base and across the globe.
- We use Scanmarket as our global source to contract solution. As a prerequisite to participating in our tenders, which are issued by invitation, suppliers should connect with a member of our local procurement teams to request a link and complete our registration and supplier qualification processes.
- Our electronic source to contract solution allows us to maintain the highest standards of governance, transparency, traceability, and scalability across of global supplier base.
No, dnata Catering & Retail does not charge any fees, deposits, or payments for supplier registration or qualification. If you receive any related requests:
- 1. Do not make any payments
- 2. Do not respond or share information
- 3. Report the incident to your dnata Catering & Retail contact immediately