Awards and accreditations

At dnata, we pride ourselves on raising industry standards across our wide range of operations. Our range of awards and accreditations are testament to the hard work and commitment invested across our business.

Awards and <span style="color:#004B87">accreditations</span>

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Ground handling

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Cargo

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Catering & Retail

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Travel

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Featured awards and accreditations

Ground Handler of the Year

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Air Cargo News

Featured - Award - GH - Ground Handler of the Year

Ground Support Services Provider of the Year

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Aviation Business Middle East Awards

Featured - Award - GH - Ground Support Services Provider of the Year

World's Leading Air Travel Service Provider

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World Travel Awards

Featured - Award - Travel - World's Leading Air Travel Service Provider

Aviation Sustainability & Environment Award

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Aviation Industry Awards UK

Featured - Award - Travel - Aviation Sustainability & Environment Award

Airline Caterer of the Year for Australasia

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PAX International

Featured - Award - Catering - Airline Caterer of the Year for Australasia

Arabian Adventures: Excellence in Incentive Travel, Africa and the Middle East

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British Travel Awards

Featured - Award - Travel - Arabian Adventures: Excellence in Incentive Travel, Africa and the Middle East

Featured awards <span style="color:#004B87">and accreditations</span>

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Featured Awards Carousel - Item List

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FEATURED Award - GH - Ground Handler of the Year - 2024

FEATURED Award - GH - Ground Support Services Provider of the Year - 2024

Europe (EU)

United Kingdom (GB)

Award - GH - Aviation Sustainability & Environment Award - 2024

Cold Chain Service Provider of the Year

Payload Asia Awards

Award - GH - Cold Chain Service Provider of the Year - 2021

Outstanding Handling Service (dnata Singapore)

Asia and the Pacific (ASIA)

Singapore (SG)

Award - GH - Outstanding Handling Service (dnata Singapore) - 2015

Best independent airport lounge (dnata Singapore)

Skytrax

Award - GH - Best independent airport lounge (dnata Singapore) - 2015

Ground Handling Provider of the Year (Middle East)

ITP Aviation Business Awards

Award - GH - Ground Handling Provider of the Year (Middle East) - 2014

Ground Handler of the Year (Worldwide)

Air Transport News

REMOVE - Award - GH - Ground Handler of the Year (Worldwide) - 2014

Certificate of Appreciation (dnata Australia)

Australia (AU)

Cathay Pacific

Award - GH - Certificate of Appreciation (dnata Australia) - 2012

Ramp Safety Award (Europe)

Ground Handling International

Award - GH - Ramp Safety Award (Europe) - 2012

Ramp Safety Award (Middle East & Africa)

Award - GH - Ramp Safety Award (Middle East & Africa) - 2008

Airport Passenger Handling of the Year (Middle East)

Award - GH - Airport Passenger Handling of the Year (Middle East) - 2008

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Ground Handling Awards - Item List

Cargo services

Best Air Cargo Terminal Operator (Europe)

Asian Freight, Logistics and Supply Chain (AFLAS) Awards

Award - Cargo - Best Air Cargo Terminal Operator (Europe)

Best GSSA in the Region

SCATA

Award - Cargo - Best GSSA in the Region

Cargo Handling Company of The Year

The Middle East (ME)

United Arab Emirates (AE)

flydubai awards

Award - Cargo - Cargo Handling Company of The Year

Cargo Services Awards - Item List

Catering &amp; Retail

Airline Caterer of The Year (Australasia)

Award - Catering - Airline Caterer of The Year for Australasia - 2025

Best Performance award (Alpha Flight Services)

Award from H.E. Ali Salim Al Midfa, Charmain of Sharjah Airport Authority (SAA) & H.E. Sheikh Faisal bin Saoud Al Qassimi, Director of SAA

Award - Catering - Best Performance award (Alpha Flight Services) - 2023

Industry Champions Award (dnata Australia)

Onboard Hospitality Magazine

Award - Catering - Industry Champions Award (dnata Australia) - 2022

Best Service Award (Melbourne)

Air China

Award - Catering - Best Service Award (Melbourne) - 2019

Best European Caterer (Prague)

Czech Republic (CZ)

Korean Air

Award - Catering - Best European Caterer (Prague) - 2019

Airline Caterer of The Year (North America)

North & South America (NSAM)

United States (US)

Award - Catering - Airline Caterer of The Year (North America) - 2019

Airline Caterer of The Year (Asia)

Award - Catering - Airline Caterer of The Year (Asia) - 2018

Best Catering Partner (Australia)

China Southern

Award - Catering - Best Catering Partner (Australia) - 2018

Best Corporative Caterer (Australia)

Xiamen Airlines

Award - Catering - Best Corporative Caterer (Australia) - 2017

Best Global Caterer (‘Golden Spoon’)

Capital Airlines

FEATURED Award - Catering - Best Global Caterer (‘Golden Spoon’) - 2017

Top Performing Caterer (Global)

SWISS Airlines

Award - Catering - Top Performing Caterer (Global) - 2016

Excellence in Catering Award (Adelaide)

Singapore Airlines

Award - Catering - Excellence in Catering Award (Adelaide) - 2015

Best Caterer Award (Singapore)

China Airlines

Award - Catering - Best Caterer Award (Singapore) - CA - 2015

Award - Catering - Best Caterer Award (Singapore) - 2015

Most Improved Caterer (Melbourne)

Award - Catering - Most Improved Caterer (Melbourne) - 2015

Best Caterer (Adelaide)

Award - Catering - Best Caterer (Adelaide) - 2014

International Caterer of the Year (Singapore)

Jetstar

Award - Catering - International Caterer of the Year (Singapore) - 2014

Captain's Choice Tour Charter

Qantas

Award - Catering - Captain's Choice Tour Charter - 2013

Best Caterer (Sydney and Melbourne)

Etihad

Award - Catering - Best Caterer (Sydney and Melbourne) - 2012

Outstanding Caterer Awards

Hainan Airlines

Award - Catering - Outstanding Caterer Awards - 2012

Caterer Appreciation Award

Garuda Indonesia

Award - Catering - Caterer Appreciation Award - 2012

Award - Catering - Flight Caterer Award - 2012

Caterer of the Year - Business First Category (Manchester)

Continental Airlines

Award - Catering - Caterer of the Year - Business First Category (Manchester) - 2011

Caterer of the Year (Tier 2)

United

Award - Catering - Caterer of the Year (Tier 2) - 2011

Best Regional Caterer

Etihad Airways

Award - Catering - Best Regional Caterer - 2011

Catering Awards - Item List

Ghulam Sarwar, Alpha Flight Services: All Star of The Year (The Lounge at Sharjah Airport)

Priority Pass Excellence Awards

Award - Travel - Ghulam Sarwar, Alpha Flight Services: All Star of The Year (The Lounge at Sharjah Airport) - 2024

UAE’s Leading Desert Safari Company (Arabian Adventures)

Middle East World Travel Awards

Award - Travel - UAE’s Leading Desert Safari Company (Arabian Adventures) - 2024

Leading Destination Management Company (Arabian Adventures)

Award - Travel - Leading Destination Management Company (Arabian Adventures) - 2024

Leading Tour Operator (Arabian Adventures)

Award - Travel - Leading Tour Operator (Arabian Adventures) - 2024

Saudi Arabia's Leading Travel Agency

Saudi Arabia (SA)

Middle East World Travel Awards - dnata

Award - Travel - Saudi Arabia's Leading Travel Agency - 2024

Dubai’s Leading Travel Agency

Award - Travel - Dubai’s Leading Travel Agency - 2024

Bahrain's Leading Travel Management Company

Bahrain (BH)

Middle East World Travel Awards – dnata

Award - Travel - Bahrain's Leading Travel Management Company - 2024

Middle East's Leading Airline GSA

Middle East World Travel Awards – dnata Airline Services

Award - Travel - Middle East's Leading Airline GSA - 2024

Agents’ Favourite TailorMade Company

Travel Gossip Awards

Award - Travel - Agents’ Favourite TailorMade Company - 2024

Agents’ Favourite Long-Haul Tour Operator (Gold Medal UK)

Award - Travel - Agents’ Favourite Long-Haul Tour Operator (Gold Medal UK) - 2024

Agents’ Favourite Supplier Call Centre

Award - Travel - Agents’ Favourite Supplier Call Centre - 2024

Award - Travel - World's Leading Air Travel Service Provider - 2023

Travel Republic: Best Consumer Campaign of the Year (Power to the People)

The Travel Marketing Awards

Award - Travel - Travel Republic: Best Consumer Campaign of the Year (Power to the People) - 2023

Gold award for Best Travel Company to Canada (Travelbag)

Award - Travel - Gold award for Best Travel Company to Canada (Travelbag) - 2023

Travel Awards - Item List

Awards and Accreditations