Sustainability governance

dnata’s Environmental Management System (dEMS) in Dubai, certified under the full scope of IEnvA, is being rolled out across our global network. This ensures consistent risk identification and performance management wherever we operate. dnata reviews the effectiveness of its dEMS annually at the HSE Executive Board and tracks progress at monthly operational meetings.

• The Environmental Management Systems (dEMS) established and implemented by dnata within the organization have been accredited with IATA’s IEnvA certification at:
• Dubai (DXB & DWC): Ground Handling, Cargo, GSE Maintenance, Hospitality and Corporate Activities (including dnata Logistics and dnata Travel)
• Sharjah (SHJ: Alpha Flight Catering Services – Catering Operations
• Amsterdam (AMS): Ground Handling and Cargo Operations
• MCO and ZRH stations are currently at the initiation stage for the ground handling operations.

For the most up-to-date information, please visit IATA ’s website.

To ensure we’re contributing to the preservation of wildlife in the destination to which our customers travel when they’ve booked a holiday with one of our dnata Travel Group brands, we have published an Animal Welfare Policy to which all our business ascribe. As per the policy, dnata actively avoids promoting or selling experiences that exploit or harm animals and holds a zero-tolerance stance towards handling banned species, hunting trophies or any products associated with illegal wildlife activities.

The global dnata team completes an environmental awareness training as part of their onboarding, wherever they are based in the world.

When we report on our sustainability efforts, we do so transparently and in the greatest possible detail. All our customers are invited to review our Annual Report , which provides granular detail about our sustainability figures.

Environment & Sustainability Governance is managed at an executive level by the dnata leadership team through the following forums:

Investment Review Board: Reviews and supports business cases for major sustainability investments into fleet, facilities, utilities and company-wide projects

HSE Executive Board: Discusses global HSE performance, making major decisions relating to environment and sustainability

Regional Boards: Airport Operations, Catering & Travel each hold their own divisional boards, discussing E&S topics about strategy, risks, and requirements

Working Groups: Internal working groups across the business meet to discuss key E&S topics, including the Sustainability Working Group, Sustainable Procurement Committee and Green Team Travel

Local Businesses: Local leadership teams manage programs and investments to ensure alignment with corporate strategy and policies.