Australia

dnata Australia is a registered IATA cargo agent, we expertly provide a wide range of services in handling of goods and mail. We are proud to offer our customers a service that is quick, safe and efficient, through our own customs bonded warehouse. Our wide-reaching contacts with foreign carriers and airports guarantee that we can trace each and every shipment of goods and mail at any time. 

As a registered IATA cargo agent, mail handling is one of dnata Australia’s key areas of expertise. Boasting our own ultra-modern customs bonded warehouse, we operate cohesively in partnership with Australia Post, ensuring a streamlined and efficient handling management system. Our contacts with foreign carriers and airports guarantee the up to the minute tracing of each and every shipment of goods and mail that we handle, making us the industry leaders in mail handling in Australia.

dnata is Australia's largest inflight caterer, employing over 3,000 people into operations across the country’s major cities. dnata Australia has built a reputation for its outstanding service and standard-setting menus created by award-winning chefs, making us the caterer of choice for multiple airlines as well as non-airline sectors including healthcare, retail and education. Our facilities produce more than 20 million high-quality frozen and fresh meals every year.

In Melbourne, we have invested AUS$50 million to expand our catering facilities by over 5,700m² to consolidate our position as the country’s leading inflight catering provider.

dnata is the market leader in Ground Handling Services in Australia, providing expert service at seven of the country's airports. We are Australia’s only full-suite air services provider capable of delivering a seamless service across passenger, ramp, cargo, catering, cabin cleaning and lounge services. 

With a focus on safety guiding our operations, dnata Australia’s vast experience and commitment to excellence enables practical and cost-efficient solutions for unique customer requirements. Our highly trained staff will be on hand from start to finish to make the passenger journey smooth and seamless at every opportunity.

Australia's cabin services team delivers professional aircraft cabin cleaning solutions in airports across the country, supported by strategically located airside offices at each port. Service offerings include comprehensive interior and exterior cleaning, waste disposal, aircraft disinfection, cabin dressing, ambulatory passenger services, off-bay wheelchair passenger offloads, linen supply, and the provision of designated sundry items. With experience supporting the varied requirements of multiple aircraft types, their specific configurations, and aviation security protocols—the team consistently delivers cost-effective, innovative, and best-practice services.