Answering your most common questions

Als u een vraag heeft over een van onze services, dan vindt u het antwoord mogelijk in onze sectie met veelgestelde vragen.

Careers

01. Where can I go to see the latest dnata vacancies?

02. Do you have a talent pool that I'm able to join?

Banen

Careers - FAQ Content List

Airport operations

01. How does your meet and greet service work?

02. Do you support travellers requiring physical assistance?

03. What are the main air cargo categories you assist with?

04. How is cargo loaded onto a flight?

05. What experience do you have with private aviation?

Luchthavenactiviteiten

Airport Operations - FAQ Content List

Customer enquiries

01. I would like to book a meet and greet service. Where do I go?

02. I have lost a piece of my luggage. Who can I contact to help?

03. What lounges can I book at Dubai Airport?

04. Do you have any information about shipping pets?

05. I have a long layover at Dubai Airport coming up - can I book a hotel?

Klantenvragen 

Customer Enquiries  - FAQ Content List

Catering

01. How do you prepare inflight meals?

02. How are meals transported to the aircraft once they leave the kitchen?

03. What premium or VIP catering solutions do you offer?

04. How do you guarantee food safety and quality at every stage?

05. How do you accommodate allergies and special dietary needs?

06. What certifications or audits support your quality claims?

08. What contingency plans are in place for flight delays or irregular operations?

09. How is customer feedback captured and acted upon?

10. Whom do I contact for a quotation or operational consultation?

11. How do you manage sustainability and food-waste reduction?

Catering - FAQ Content List

Environment

01. What steps are you taking towards sustainability?

02. What investments have you made in sustainable technology?

03. Do you have any environmental initiatives for your employees?

04. What is dnata4good?

05. What activities do dnata4good do?

Milieu

Environment - FAQ Content List

Travel services

01. Do dnata support with booking hotels?

02. Are there any dnata associated brands who support with B2B travel?

03. Do any dnata brands provide travel technology?

04. Does dnata have any bedbanks or hotel wholesale businesses?

05. Can dnata support with booking holidays?

Reisservices

Travel Services - FAQ Content List

Uw meestgestelde vragen beantwoorden

dnataFaq

000 FAQs Tabbed Listing - Item List

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Wie we zijn

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Our service commitments

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Onze servicebeloften

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Awards and accreditations

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View all awards

Alle prijzen bekijken

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Financial performance

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Financiële prestaties

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Can't find what you're looking for?

Neem gerust contact op: wij helpen u graag

Enquire now

Nu meer informatie vragen

Contact Us - Button Link - Enquire now

Kunt u niet vinden wat u zoekt?

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Can't find what you're looking for - Info Card Block

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siteLogo

dnata Logo - Link

Careers - Link

Contact us

Contact

Contact us - Link

dnatatravel.com

topNavigation

000 Top Navigation Bar

mainNavigation

Home - Logo - Navigation Link

100 Who We Are - Title - Link

Our story

Ons verhaal

Our Story - Link

Our leadership

Onze leidinggevenden

Our Leadership - Link

Our Service Commitments - Primary Link

Our Service Commitments - Navigation Links Block

Our people

Onze mensen

Our People - Link

Awards and Accreditations - Link

Financial Performance - Link

Learn more about our history, philosophy and award-winning specialisms

Kom meer te weten over onze geschiedenis, filosofie en prijswinnende specialismen

110 Who we are - Description - Link

000 Who We Are - Mega Menu Block

Safety - Link

Operational Excellence - Link

Community and Wellbeing - Link

Our services

Onze services

100 Our Services - Title - Link

Ground handling

Afhandeling op de grond

Ground handling - Link

Cargo

Vracht

Cargo - Link

Premium services

Premium services - Link

Catering & Retail - Link

Catering & retail - Navigation Links Block

Travel - Link

Travel - Navigation Links Block

Explore our full range of services, both in the air and on the ground

Ontdek ons volledige aanbod van services, zowel in de lucht als op de grond

110 Our Services - Description - Link

000 Our Service - Mega Menu Block

Catering & Retail

Catering en retail 

Inflight catering - Link

Retail Services - Link

VIP catering - Link

Travel

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dnata Travel Management - Link

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EmQuest - Link

Accommodation and Ground Product Partnerships - Link

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Gold Medal - Link

Sustainability

Duurzaamheid

100 Sustainability - Title - Link

Environmental initiatives

Milieu-initiatieven

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Environmental Initiatives - Link

Sustainability governance

Duurzaamheidsbeheer

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Sustainability Governance - Link

Social initiatives

Maatschappelijke initiatieven

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Social Initiatives - Link

Discover our current achievements and future environmental ambitions

Ontdek onze huidige successen en milieuambities voor de toekomst

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Global network

Wereldwijd netwerk

Global Network - Primary Link

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News and media

Nieuws en media

100 News and Media - Title - Link

Latest news

Laatste nieuws

Latest News - Link

Media library

Mediabibliotheek

Media library - Link

Check out the latest stories and updates

Bekijk de laatste verhalen en updates

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Read the latest press releases from the dnata newsroom

Lees de laatste persberichten uit de redactiekame rvan dnata

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