Awards and Accreditations

At dnata we pride ourselves on raising industry standards across our wide range of operations. Our myriad of awards and accreditations are testament to the hard work and commitment invested across our business.

Ground Handling Awards

Ground Handler of the Year

Air Cargo News

2021, 2020, 2019, 2017, 2016, 2015, 2014
Best independent airport lounge (dnata Singapore)

Skytrax

2015
Outstanding Handling Service (dnata Singapore)

DHL

2015
Ground Handler of the Year (Worldwide)

Air Transport News

2014
Ground Handling Provider of the Year (Middle East)

ITP Aviation Business Awards

2014, 2013, 2012, 2011, 2010, 2009, 2008

Ramp Safety Award (Europe)

Ground Handling International

2012
Outstanding Handling Service (dnata Singapore) Award

DHL

2012
Certificate of Appreciation (dnata Australia)

Cathay Pacific

2012
Airport Passenger Handling of the Year (Middle East)

ITP Aviation Business Awards

2008
Ramp Safety Award (Middle East & Africa)

Ground Handling International

2008

Cargo Awards

Best Air Cargo Terminal Operator (Europe)

Asian Freight, Logistics and Supply Chain (AFLAS) Awards

2017, 2016, 2015
Best GSSA in the Region

SCATA

2015, 2016

Cargo Handling Company of The Year

flydubai awards

2013

Catering Awards

Best Service Award (Melbourne)

Air China

2019
Best European Caterer (Prague)

Korean Air

2019
Airline Caterer of The Year (North America)

PAX International

2019
Best Catering Partner (Australia)

China Southern

2018
Best Global Caterer (‘Golden Spoon’)

Capital Airlines

2017
Best Corporative Caterer (Australia)

Xiamen Airlines

2017
Top Performing Caterer (Global)

SWISS Airlines

2016
Airline Caterer of The Year (Asia)

PAX International

2018, 2017
Most Improved Caterer (Melbourne)

Cathay Pacific

2015
Best Caterer Award (Singapore)

China Airlines

2015
Excellence in Catering Award (Adelaide)

Singapore Airlines

2015

Best Caterer Award (Singapore)

Air China

2015
International Caterer of the Year (Singapore)

Jetstar

2014
Best Caterer (Adelaide)

Cathay Pacific

2014
Captain's Choice Tour Charter

Qantas

2013
Best Regional Caterer

Etihad Airways

2011-2012
Flight Caterer Award

Air China

2012
Outstanding Caterer Awards

Hainan Airlines

2012
Caterer Appreciation Award

Garuda Indonesia

2012
Best Caterer (Sydney and Melbourne)

Etihad

2012
Caterer of the Year (Tier 2)

United

2011
Caterer of the Year - Business First Category (Manchester)

Continental Airlines

2011

Travel Awards

ISO 9001:2001, Quality Promise

dnata Contact Centre

2013 - 2019
Middle East's Leading Airline GSA

Middle East World Travel Awards – dnata Airline Services

2019
Middle East's Leading Corporate Travel Company

Middle East World Travel Awards – dnata

2019
United Arab Emirates’ Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2019
Abu Dhabi's Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2019
Winner of the year

Emirates Business Rating Scheme – dnata Travel

2019
Favourite tour operator or travel agent

Conde Nast Traveller Middle East Readers’ Choice Awards – dnata Travel

2018/19
Middle East's Leading Business Travel Agency

Middle East World Travel Awards – dnata

2018

United Arab Emirates’ Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2018
Middle East's Leading Business Travel Agency

Middle East World Travel Awards – dnata

2017
United Arab Emirates’ Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2017
Abu Dhabi's Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2017
Preferred Travel Agent of the Year

The Filipino Times – dnata Travel

2017
Best Outlet

Dubai Service Excellence Scheme – dnata Travel Mercato Mall

2017
Best Brand (Travel)

Dubai Service Excellence Scheme – dnata Travel

2017