The largest international operator from Australia with over 135 scheduled flights a week, Air New Zealand awarded Toll dnata a brand new contract to provide passenger and ramp services for the next three years.
The joint venture already services more than 20 airline customers, employs more than 1,800 staff across Australia and handles almost 40,000 cargo and passenger flights a year. The team will recruit more than 170 new employees in order to service the new Air New Zealand contract.
Handling of the first Air New Zealand flights commenced today in Perth with start of operations continuing through Toll dnata’s other airports including Brisbane, Adelaide and Melbourne with the last phase commencing 6th March with the commencement of handling for the carrier in Sydney.
Using a fleet comprising a variety of aircraft types including the Airbus 320 and three Boeing aircraft – the 767, 777 and 747, Air New Zealand operates flights to a wide range of destinations within New Zealand from Australia including Auckland, Christchurch, Wellington, Dunedin and Queenstown.
In order to service all the points required by Air New Zealand, Toll dnata has set up a brand new operation at Cairns Airport in far north Queensland, expanding the business to seven airports across Australia. This now opens up further new opportunities going forward for potential further expansion in that region.
Commitment to all customers, whether new or existing, remains a focus for Toll dnata. Investment is being made in new cargo terminals and refurbishments to existing terminals in all locations across Australia. The management team is also devoting time and expertise to the training and development of staff to ensure the business continues to deliver the service customers expect.
Toll dnata will ramp-up investment in technology and performance management tools including the introduction this year of a new rostering and resource management system. On the operational front, they have also made additional investment in additional Ground Support Equipment (GSE). This includes nine more aircraft loaders which are compatible with the Airbus 320, more than 75 unit loading devices (dollies) and a number of extra ramp tugs.