marhaba expands offering to provide complete peace of mind to Dubai travellers

Dubai, UAE, 17 June 2020 – marhaba, dnata’s airport hospitality brand, further enhanced its offering to help Dubai passengers enjoy a safe, seamless and worry-free travel experience throughout their journey. In addition to its popular Airport Meet & Greet and Chauffeur Services, marhaba also provides innovative Home Check-in and Baggage Disinfection Services, enabling travellers to safely and quickly complete the flight check-in process at any location in Dubai, up to 24 hours before their flight.

marhaba’s Home Check-in Services are delivered by its sister company, DUBZ, a leading baggage technology and logistics company. During the convenient home check-in process the helpful DUBZ agents check in travellers for their flights, print their boarding passes, weigh and tag their baggage and ensure that they are delivered to the airport and loaded onto the aircraft. All baggage is treated with disinfectant to remove any germs and provide protection from microbes for up to 72 hours. At the airport, customers are met by marhaba agents who fast-track them through immigration.

Having recently relaunched its Meet & Greet and Chauffeur Services in Dubai, marhaba has implemented a number of measures to ensure the safety and wellbeing of customers and agents. Each marhaba agent wears gloves and a mask, and abides by social distancing guidelines while assisting passengers at the airport. marhaba’s chauffeurs also adhere to safety protocols, and the cars undergo strict disinfecting procedures after each trip. The number of passengers in each vehicle is limited to two in standard cars or three in SUVs. Immediate family members are exempt from these restrictions and are able to travel in cars together in groups larger than three people, as per current UAE regulations.

marhaba’s innovative home check-in, baggage disinfection, chauffeur and meet & greet services can be booked on www.marhabaservices.com from only AED 237.

Steve Allen, Divisional Senior Vice President, UAE Airport Operations and Travel, dnata said: “We are thrilled to expand our offering to ensure a safe and seamless travel experience for Dubai travellers. Taking advantage of our innovative solutions, customers can enjoy complete peace of mind throughout their journey, from a quick and easy home check-in process to the delivery of their disinfected baggage at their destination airport. We are confident that our new services will be popular among customers, whose safety and comfort are taken care of by our professionally trained marhaba agents at Dubai International. We will continue to enhance our services to deliver more value for travellers.”

Omar Abou Faraj, CEO and Co-Founder of DUBZ, said: “Travel is crucial to all of us, and that is why we have worked hard to add more value by providing long-lasting baggage disinfection as part of our home check-in service. Ultimately, we hope to give people peace of mind to enjoy worry-free holidays once again.”

About marhaba

Launched at Dubai International airport in 1991, marhaba is a premium Meet & Greet and Airport Lounge Service that aims to make the passenger journey as easy and comfortable as possible, by providing invaluable airport services to passengers ranging from tourists and families, to VIPs and corporate customers. marhaba offers Meet & Greet Services at two airports in the UAE, and operates 12 departure airport lounges in five countries, the UAE, Singapore, Switzerland, Pakistan, and Australia.

About DUBZ

DUBZ is a technology start-up founded in 2016 by three enterprising individuals. The company identified a niche in enhancing the experience of travellers by providing a convenient home and hotel baggage collection and delivery service that can be booked online 24 hours a day. Utilizing GPS tracking for its vehicles, CCTV screening at its facilities and smartphones for its drivers, DUBZ is able to ensure a secure and hassle-free service to its customers. In 2016, the company was selected as a winner of Intelak, the aviation and travel incubator programme co-founded by the Emirates Group, GE, and Dubai Tourism to nurture travel technology entrepreneurship in the UAE.