in the UAE
Contact ground handling UAE
dnata Contact Centre
Philexel Business Park
Clark Freeport Zone
Emma Deane, VP - Commercial & Business Development
dnata Airport Operations
United Arab Emirates
P.O Box 1515
dnata customer services staff are the key interface between our customer airlines and their passengers and play a leading role in offering the customer care that is critical to the success of dnata's ground handling operations.
Airline passengers expect a seamless experience from check-in to baggage delivery and that's exactly what we deliver. In Dubai, our professionally trained employees ensure the smooth handling of passengers. From a hassle free check-in to efficient boarding and from proficient disembarkation to fast baggage collection, we offer a seamless experience that is second to none.
Each employee is trained to offer exceptional care to passengers with special needs, including unaccompanied minors and those with reduced mobility, ensuring a safe and secure passage through the airport.
For airlines, many of our businesses offer the ability to connect to your own DCS hosts through state-of-the-art IT platforms, enabling fast and efficient check-in and improved customer services.
- We offer check in services
- We provide arrivals and departures services
- We offer transfer and transportation services