Safe and on-time coordination of aircraft movements
dnata Operations Services staff ensure the safe and efficient co-ordination of all ground handling requirements at airports around the world. Responsible for monitoring the arrival and departure schedules of our customers and the coordination of all turnaround activities, they are committed to maintaining the integrity of airline schedules.
Our Operations Control Centres (DOCC in Dubai) or Flight Operations teams manage the overview of all ground handling activities on a daily basis and additionally manage emergency and incident situations (including weather disruptions) should they occur, with minimal disruption to the rest of the airport operations. The control centres work closely with Dispatchers at the aircraft side to ensure a safe, efficient and timely arrival and departure.
In Dubai, our Load Control Centre (DLCC) located in the Airport Freezone, ensures each aircraft is loaded with passengers, bags, cargo, fuel and equipment in a way that meets with the aircraft manufacturers specifications for weight and balance. The centre currently covers all airlines at Dubai International and Dubai World Central plus all Emirates and Fly Dubai destinations worldwide. Internationally, dnata offers Load Control services at each of our locations tailored to the local market.