Established in 1959 to provide ground handling and cargo services at Dubai International Airport, dnata has since grown into a world renowned industry leader. dnata is committed to the highest standards of safety, service and quality. With state-of-the-art technology and innovative systems, our highly professional staff remain focused on exceeding customer expectations.

As the first dnata Ground Handling operation, Dubai has many large specialist teams that focus on different aspects of the operations. It is primarily through these teams that improvements are made to service and applied globally.

In addition to the main services offered, Dubai’s ground handling operations also have a dedicated area exclusively utilised for any incidents or emergencies. Clients can also access a resource planning team who look for optimised solutions to resourcing and productivity.

dnata Ground Handling Services provides full maintenance support to Emirates Sky Cargo and dnata Cargo terminals and the operating equipment.

One of the specialist services available in Dubai is the Terminal 2 operation, catering for scheduled, charter, cargo and special interest flights. A dedicated special freighter handling unit has been established to provide quality cargo handling to this growing sector.