Stress-free airport assistance
Whether travelling for the first time to the UAE or welcoming parents or ailing relatives, you now have the option of receiving the warmth and hospitality of the Arab culture with Marhaba, our meet and greet service at Dubai International Airport’s three terminals.
Available for arrivals and departures, the services ensures a warm smile and a variety of personalised fast track services from our friendly Marhaba Agents. They are easily recognised by their distinctive yellow jackets.
Comprising over 300 staff of various nationalities, Marhaba handles over half a million customers per year with packages for every type of traveller – tourists, families, VIP passengers and corporate business clients.
Marhaba makes travelling a pleasure and our staff undergo special training in various aspects of the airline industry, airport operations and customer care, resulting in the highest levels of professional service and knowledge, just for you.
Marhaba services include:
• Standard Meet & Greet: our staff provide speedy clearance through arrival facilities
• Diamond Service: full escort through all formalities at arrivals or departures. This also includes porterage services
• Family Package: assistance especially for families through arrival or departure facilities
• Personalised Service: one on one assistance through all formalities at arrivals. This includes complimentary Marhaba Lounge on your next departure from Dubai
• Transfer Service: includes assistance for passenger transiting at Dubai International Airport
• Lounge: passengers can relax in comfort at a Marhaba Lounge
• CityStop: Allowing transit passengers (8 hours+) a convenient and easy way to visit Dubai
You can book Marhaba services online at dnatatravel.com or at Dnata Travel outlets or at the Marhaba Sales Counter at Dubai International Airport.