Ground Handling

Each year, dnata

Handles over

70milion

pieces of baggage

Each year, dnata

Helps over

90

million passengers on their way to aircrafts

More than

12,000

professionally trained customer-facing staff

Delivering service excellence - wherever we are on the ground

Airline passengers expect a seamless experience from check-in to baggage delivery. And that's exactly what we deliver. We've expanded into some of the world's busiest airports. Whether greeting passengers with a warm welcome or ensuring their luggage arrives safely at their destination, we ensure smooth arrivals and departures for over 255,000 people each day - or over 90 million travellers a year. Safety is at the heart of everything we do. We pride ourselves on our training standards, sharing best practices among our staff around the world. Today, most of our worldwide operations are ISAGO certified. The rest will soon follow.

Our airport network

  • Aircraft Appearance
  • Airport Lounges
  • Line Maintenance
  • Load Control & Flight Ops
  • Meet & Greet
  • Passenger
  • Ramp
Airport Aircraft Appearance Airport Lounges Line Maintenance Load Control & Flight Ops Meet & Greet Passenger Ramp

Keeping air travel safe with the highest levels of security

Our security provides baggage and passenger screening, profiling, aircraft security sweep, anti-sabotage checks, security patrol, and escort services.

  • Employing latest detection, deterrence, crime prevention and anti-fraud technology.
  • Ensuring the security of your passengers and aircraft both on ground and in the air.