Ground
Handling

Each year, dnata

Handles over

70milion

pieces of baggage

Each year, dnata

Helps over

90

million passengers on
their way to aircrafts

More than

12,000

professionally trained
customer-facing staff

Delivering service excellence - wherever we are on the ground

Airline passengers expect a seamless experience from check-in to baggage delivery. And that's exactly what we deliver. We've expanded into some of the world's busiest airports. Whether greeting passengers with a warm welcome or ensuring their luggage arrives safely at their destination, we ensure smooth arrivals and departures for over 255,000 people each day - or over 90 million travellers a year. Safety is at the heart of everything we do. We pride ourselves on our training standards, sharing best practices among our staff around the world. Today, most of our worldwide operations are ISAGO certified. The rest will soon follow.

Our airport network