We don’t just deliver your baggage or the holiday of a lifetime – we help keep the promises you make to your family, clients and business partners.
Ground handling
Every day, we'll help 192,442 passengers continue safely on their way – and they trust they’ll be reunited with their bags at the end of their journey. It’s the basic promise that keeps air travel viable. So we don’t take any chances. Our team of experts works behind the scenes to ensure that passengers don’t give what we do a second thought.
We thrive in some of the world’s busiest airports. We know you expect a seamless experience from check-in to baggage delivery and our job is to ensure we deliver just that in the 21 airports we operate.
Cargo
Our cargo operation spans three continents. We handle over 1.7 million tons of cargo annually, or 4,766 tons of cargo a day- about the weight of an elephant every minute.
And we’re innovating everywhere we do business. Handheld scanners let us track shipments in real time to manage ‘paperless' aircraft turnarounds. Such advances mean that in some locations we can process express cargo in under an hour. Handling perishable goods, from flowers to food, are part of our daily life. Even under the most extreme conditions, our ground crews make sure the promise each box contains arrives safely at its destination.
Travel
Whatever your destination – we’ll help you reach it. Every day, 2,108 travellers trust us with their plans. From holidays of romance and discovery, to the logistics of getting people wherever their work demands – we make plans that fit yours.
We manage everything from business and incentive travel and worldwide tour operations - covering leisure, sports and active holidays—through to hotel sales and marketing representation, offshore and marine services, and government and corporate services.
Flight Catering
Our in-flight catering businesses deliver, on average, over 128,000 meals on a daily basis. For us, it’s about getting the basics right – then adding a dash of imagination. The result? Tempting food that every passenger looks forward to savouring.
Our in-flight catering business expanded from an operation in Singapore when we acquired Alpha Flight Group Limited in 2010. This growth helps us bring quality you can taste to passengers flying through 62 airports across 12 countries.